Assuming you have already installed Moonsift's save button to your browser and are trying to save a purchasable product from a store’s website, there are two likely causes:

1. You cannot see Moonsift’s save buttons on the store’s website because we have not integrated the store yet.

   • You can still save from these stores via the Moonsift icon in your browser’s toolbar. Learn how here.

   • You can also request we add quick-save buttons to the site by going to the store’s website → Clicking the Moonsift icon in your toolbar → Clicking ‘More options’ → Request integration.

     
     

2. You cannot see save buttons because there is an issue with our integration. In this case go to the store’s website → Click the Moonsift icon in your toolbar → Click ‘More options’ → Report problem.

Please email support@moonsift.com if you are still having issues.

Image below highlights Moonsift icon in Chrome toolbar. If you cannot see this, click the puzzle piece next to it and pin Moonsift to your toolbar.